Pepperstone Close Account guide

A closure request usually cannot complete while positions remain open or balances remain unsettled. Before contacting the broker, close or transfer any open positions, cancel pending orders, and let any settlement periods finish. If you hold leveraged products such as CFDs, closing positions may crystallise gains or losses, so review your positions deliberately rather than closing everything in a rush. Confirm with Pepperstone what state the account must be in before a closure request can be processed for your account type and entity.

Withdraw your full balance using a method accepted by the broker, and check whether any withdrawal fees, currency conversion costs, or minimum withdrawal amounts apply under the current fee schedule. Also ask whether any dormant, inactivity, or closure-related charges could be applied before the account closes, and confirm the timeline for funds to arrive. If small residual amounts such as late dividends or adjustments can arrive after closure, ask how the broker handles them. You can estimate cost impacts of any final charges with the brokerage fee calculator at /tools/brokerage-fee-calculator.

Download statements, trade confirmations, and any tax-related documents before closure, because access to the client portal may end once the account is closed and retrieving records afterwards can be slower. Request written confirmation that the account is closed with a zero balance, and keep it with your records. Tax treatment of realised gains or losses depends on your personal circumstances and jurisdiction, so consult a qualified adviser if unsure. If you are switching providers, our checklist at /find-my-broker and the guides at /invest-long-term can help you evaluate the next account before you fund it.