Prepare before you request closure
Before contacting Markets Com about closing your account, take stock of what is in it. Long-term investors often hold positions with unrealised gains or losses, pending dividends, or cash awaiting settlement. A closure request typically cannot complete until the account is empty, so understanding what needs to happen first saves time. Check the broker's current terms and conditions and any account closure or dormancy sections in its legal documents, since these are the authoritative source for the exact procedure and any applicable charges.
- List all open positions, pending orders, and unsettled cash before requesting closure.
- Check whether any dividends, interest, or corporate actions are due to arrive soon.
- Read the current terms and conditions for closure steps, notice periods, and any fees.
- Confirm which identity or security checks the broker requires to process the request.


