Confirm the closure procedure in Global Prime's own documents
Brokers publish their account closure steps in client agreements, help centre articles or account terms, and these documents are the only reliable source. Before acting, locate the current version of Global Prime's client agreement and any published closure instructions, then confirm the exact steps with support in writing. Ask whether closure is requested through the client portal, by email or by a signed form, and how long the process typically takes. Keep copies of every message so you have a record if anything is disputed later.
- Locate the current client agreement and any published closure instructions before starting.
- Confirm the required closure method with support and get the answer in writing.
- Ask for an expected timeline and note the date you submitted the request.
- Save all correspondence and confirmations for your records.


