Prepare before you request closure
Start by downloading your full account history: statements, trade confirmations, deposit and withdrawal records, and any tax-relevant reports. Once an account is closed, access to the client portal may end, and reconstructing records afterwards can be slow. Next, review your open positions. Closing positions triggers realised gains or losses, which may have tax consequences depending on your jurisdiction, so consider timing and consult a qualified tax professional if the amounts are significant. Finally, check the account agreement and fee schedule for any closure-related terms, such as outstanding fees, minimum withdrawal amounts or dormancy charges that could apply while the request is processed.
- Download all statements, confirmations and tax-relevant reports before requesting closure.
- Close or transfer open positions deliberately, considering possible tax consequences.
- Check the current agreement for fees or conditions that apply during closure.


