Prepare before requesting closure
Start by dealing with everything inside the account. Close or transfer open positions, cancel pending orders, and check for accrued items such as financing charges or unsettled trades that could change your final balance. Download your full trade history, statements and tax documents while you still have platform access, because retrieving records after closure can be slower or harder. If you hold positions in leveraged products, confirm how closing them affects your realised profit and loss before you act.
- Close or transfer all open positions and cancel any pending or conditional orders.
- Download complete statements, trade history and any tax documents before access is removed.
- Check for unsettled trades, accrued financing charges or pending adjustments that affect your final balance.
- Note any credit, bonus or promotional terms that may have conditions tied to closure.


