Prepare the account before requesting closure
Most brokers require an account to be flat and settled before it can be closed. That means closing or transferring all open positions, cancelling pending orders, and waiting for any unsettled funds to clear. Check the client agreement for the official closure procedure, including whether requests must go through a written form, a support ticket or a verified email. Also confirm whether any bonuses, credits or promotional funds in the account have conditions that affect withdrawal before closure.
- Close or transfer all open positions and cancel any pending orders first.
- Confirm the official closure channel in the client agreement or help pages.
- Check the terms attached to any bonus or promotional credit before withdrawing.
- Ask whether identity re-verification is required to process the closure.


