Long-term investing

Capital Com Close Account guide

Closing a brokerage account is more involved than deleting an app. Positions usually need to be closed or transferred, balances withdrawn, and records saved before the account can be shut. This page does not describe Capital Com's exact closure procedure, because processes and terms change and must be confirmed directly with the broker. Instead, it sets out a verification checklist that long-term investors can work through before and during a closure request with Capital Com.

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Prepare before you request closure

Before contacting Capital Com about closing an account, review your account state. An account with open positions, pending orders or an unsettled balance generally cannot be closed until those items are resolved. Check the client agreement for any conditions attached to closure, such as notice requirements or how residual balances are handled. If you hold positions you want to keep, investigate whether a transfer to another provider is possible for your instrument types before you close anything, since some products may only be closed rather than transferred.

Close or resolve open positions and pending orders, or confirm transfer options first.
Read the current client agreement for closure conditions and notice requirements.
Withdraw or plan the withdrawal of your full cash balance, checking any minimums.
Confirm the identity verification steps the broker requires for a closure request.

Fees, taxes and records to check during closure

Account closure can interact with costs and tax reporting. Verify in Capital Com's current fee schedule whether any charges apply to withdrawals, transfers or inactivity in the period before closure. Download your full trade history, statements and tax documents before access is removed, because retrieving records after closure can be slow or impossible through normal channels. Depending on your jurisdiction, closing positions to empty an account may create taxable events, so keep the records you would need for reporting and consider professional tax advice for your situation.

Check the current fee schedule for withdrawal, transfer or dormancy charges.
Download all statements, trade confirmations and tax documents before closure completes.
Keep written confirmation of the closure request and the final zero-balance statement.
Remember that closing positions may have tax consequences that depend on your jurisdiction.

After closure and planning your next step

Once Capital Com confirms closure, verify that the final balance reached your bank account and that no residual charges appear. Keep your saved records for as long as your local tax rules require. If you are moving to another provider, apply the same verification habits: read current terms, confirm fees, and check regulation status in official registers before funding an account. The Find my broker page (/find-my-broker) helps you apply a structured checklist to broker selection, the Brokerage fee calculator (/tools/brokerage-fee-calculator) can help estimate costs at a new provider, and the Long-term investing hub (/invest-long-term) collects related guides.

Confirm the final withdrawal arrived and reconcile it against your last statement.
Retain records for the retention period your tax authority expects.
Apply the same document-based verification checklist to any replacement broker.

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FAQ

How do I find Capital Com's official account closure process?

Use the broker's own current client agreement, help pages and support channels while you are still logged in. Procedures can change, so rely on the documents in force at the time of your request rather than older third-party descriptions, and keep written confirmation of every step.

Do I need to close my positions before closing the account?

In general, brokers require accounts to be flat and settled before closure, meaning open positions are closed or transferred and the cash balance is withdrawn. Confirm the exact requirements in Capital Com's current terms, including whether your specific products can be transferred or must be closed.

Can closing my account create tax consequences?

Possibly. Closing positions to empty an account may realise gains or losses that are reportable in your jurisdiction. Download full records before closure and consider speaking with a qualified tax professional about your specific situation, since outcomes depend on local rules.