Confirm the closure process directly with Activtrades
Broker closure procedures vary and can change over time, so the only reliable source is Activtrades' own current documentation and support channels. Before acting, confirm exactly how a closure request must be submitted, whether any written confirmation or identity verification is required, and how long the broker states the process usually takes. Ask whether closure requests can be cancelled once submitted, and whether the account must have a zero balance and no open positions before the request can be processed. Keep written records of every answer you receive, including dates and the name or reference of the support interaction.
- Verify the accepted closure request method (form, email, support ticket or other channel) in current Activtrades documents.
- Ask whether open positions must be closed and balances withdrawn before a closure request is accepted.
- Request written confirmation of the closure once it is complete and store it with your records.


