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Orbex Broker Analysis

Discover Orbex Broker: A trusted forex and CFD broker since 2011, offering advanced platforms, diverse instruments, and top-notch client education. Explore Orbex's trading edge today!

Updated: 21 March 2025
Overall rating
4.8 of 5
Minimum deposit
100
Tradable instruments
Forex, Shares, Indices, Cryptocurrencies, Commodities
Regulation
FSC, FSA
Overview Users reviews
Marina Panasenko
Edited by
Marina Panasenko
Table of Content

Company Overview

Founded in Cyprus in 2011, Orbex is a global presence in forex and CFD brokerage. Its areas of expertise encompass client education, trade platforms advanced at the beginner level, and its competitive trading conditions. Trading items at Orbex cover forex, commodities, all major and minor indices, and cryptocurrencies, enabling traders of any skill level to find something to trade.

Pros and Cons

Pros

  • Orbex has many comprehensive research and educational materials
  • Average Execution speed is 0.03 seconds
  • Scalping and hedging are permitted
  • Several account types are offered
  • Orbex has an award-winning track record

Cons

  • Orbex does not offer its services to residents of certain jurisdictions such as the USA, Iran, North Korea, Indonesia, Mauritius, and Romania
  • The inactivity fees are somewhat high

Safety

Orbex is regulated by the Cyprus Securities and Exchange Commission (CySEC); therefore, client funds are in compliance with international financial standards. They also maintain separate accounts with leading commercial banks for placing client funds, which adds another layer of protection. This top broker provides negative balance protection in the event of dramatic price volatility on the financial markets.

Trade Instruments

Orbex offers some of the best markets out there:

  • Forex: Trade major, minor, and exotic currency pairings.
  • Commodities: Gold, silver, and crude oil provide the major commodities along with energy including crude oil.
  • Indices: Among the indices are S&P 500, NASDAQ, and FTSE 100.
  • Cryptocurrencies: Hot digital assets are Bitcoin, Ethereum, and Ripple.

Types of Accounts

Charges

Orbex bears transparency in its fee structure:

  • Trading Charge: Starts at zero pip spread for IS or Ultimate, with a $5 commission charge per lot. The fixed and starter account has commission-free trade, with slightly bigger spreads.
  • Non-Trading Fees: No deposit fees; however, one may have to pay withdrawal fees, depending on the method of payment. After six months of inactivity, fees kick in for non-use of the account.

Where to Trade

Orbex offers this list, which encompasses a vast selection of tradable items. Platforms for trading are mainly MetaTrader:

  • MetaTrader 4 (MT4): Perfect for forex, these have advanced charting options and auto trading characteristics.
  • MetaTrader 5 (MT5): Passage to even more features and tools besides market depth and multi-trading as the array of MT4 features is already advanced.

Desktop versions include these platforms as well as web and mobile versions to facilitate accessibility.

Customer Service

They have professional customer service that operates:

  • Study channel
  • Live Chat for assistance whenever your market hours are taking place during the week
  • E-mail communications: replied within 24 hours.
  • Telephone Communication: Local numbers for local country settings.

The support is across 24/5 as they are always open and communicate with you based on your time zone.

Website
Address Ground Floor, The Catalyst, Silicon Avenue, 40, Cybercity, 72201 Ebène, Republic of Mauritius State of Kuwait, Al-Tejaria Tower, Office 231, Floor 23 Al-Soor Street, Sharq, Kuwait Amman – Jordan, Second Floor, Housing Bank Complex, Queen Noor Str. Amman Jordan
Headquarters Mauritius
Telephone Republic of Mauritius: 442035198170 Kuwait: 965 22968151/ 965 22968153 Queen Noor Str. Amman Jordan: 962 6 5622268
Customer support 24/5 - phone, email, live chat
Partner programs Yes

Account Creation

Opening an account with Orbex is straightforward:

  • Customer online registration form with all personal and financial details filled.
  • Upload all appropriate documents for verifying who you are and where you live.
  • Deposit from the respective payment method is allowable after the account has been opened.

Deposits and Withdrawal

Orbex allows the usage of numerous deposit and withdrawal methods:

  • Methods of payment: You can utilize bank or debit cards or e-wallets like Skrill, Neteller.
  • Processing Time: Deposits have a substantial speed to nearly instant for most payment methods. For withdrawal, on the other hand, it is not so fast and generally takes 1-3 business days.
  • Costs: No charges are incurred for deposit processing. But withdrawal and refilling fees accompany some payment types.

FAQ

Is Orbex a regulated broker?

Yes, Orbex is regulated by the Cyprus Securities and Exchange Commission (CySEC), ensuring compliance with international financial standards.

Which trading platforms are available?

Orbex offers MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms for desktop, web, and mobile devices.

What is the minimum required deposit for setting up an account?

The minimum deposit starts at $200 for the Starter account and varies depending on the account type.

What is the highest leverage offered?

Orbex provides leverage of up to 1:500 for forex trading, though the leverage may vary based on the account type and regulatory requirements.

Does Orbex charge any fees for deposits or withdrawals?

Orbex does not charge deposit fees; however, withdrawal fees may apply depending on the payment method used.

Is there customer support available?

Yes, Orbex offers 24/5 customer support via live chat, email, and phone, providing assistance during market hours.

Users reviews

Assem Mansour

Orbex is a highly reliable brokerage firm, offering a variety of account options that give you the flexibility to choose spreads and fees that suit your needs. They support traders by providing educational resources available in both Arabic and English, which is a great help. Depositing and withdrawing funds is hassle-free and happens instantly, which is very convenient. The platform's dashboard is equipped with numerous tools, including Trading Central and a wallet feature, and they even allow deposits via USDT, which is fantastic!

9 February 2025 Read
Manuel Johnsson

Upon signing up, I promptly received a call from their team, encouraging me to invest $200 initially. I began to see some returns, which was exciting, but soon they suggested increasing my investment.

8 February 2025 Read
Pritpal Singh

The spreads offered were disappointing. I attempted to initiate a trade today, but it was unsuccessful, even when I reduced the trade size. Unfortunately, there was no support from the company’s help desk, and their response time was extremely poor. Overall, the customer service experience was far from satisfactory.

5 February 2025 Read
Mohammed

Their promptness in replying to inquiries is impressive, and the efficiency of their deposit and withdrawal processes is remarkable. The company treats its clients with a high level of professionalism, making it an outstanding choice for trading and investment activities.

4 February 2025 Read
Antonio

Avoid Orbex at all costs! My experience with this broker has been nothing short of frustrating. They consistently add slippage to trades, which is incredibly disappointing. The customer service is equally poor; when I requested a withdrawal, despite their website claiming zero fees for deposits and withdrawals, I was hit with a 60 euro charge! When I reached out to their support team, they refused to reimburse me, citing that I hadn't traded enough. This is both unacceptable and unethical!

30 January 2025 Read
Nurken

This broker has been a huge disappointment. They charge over a 3.2% fee for Visa withdrawals, which is excessive. I strongly advise against trading with them. Additionally, they often claim that this fee is imposed by the bank, but they fail to back up this statement with any official bank documentation. In my experience, this broker is incredibly dishonest, and I would recommend steering clear of these fraudsters.

28 January 2025 Read
Israr Ahmed

Exceptional customer support with prompt responses to any inquiries

26 January 2025 Read
MasterTrader

Yesterday, after a successful trading session where I made a decent profit, I received an email from Orbex accusing me of misusing their platform and manipulating prices. They even confessed to intentionally delaying prices for their clients, which is completely against the law and manipulative behavior in the market! It's high time regulators intervene to prevent such companies from conducting business in the financial markets. A few months back, I traded with them and incurred losses, and they processed my withdrawal swiftly without any problems. However, now that I've gained some profits, they're attempting to deceive me! Avoid Orbex at all costs!

22 January 2025 Read
Anthony

I had a deeply disappointing experience with Orbex, which I believe operates unethically. After successfully depositing and withdrawing funds three times, my fourth deposit of $1,000 led to significant issues. Despite trading normally, when I attempted to withdraw my funds, the process was stalled for four days. Eventually, I received an email claiming I owed them thousands of dollars. Shockingly, they deducted over $1,000 from my account and insisted their decision was final. This behavior is unacceptable, and I strongly advise others to avoid this broker. Communication is poor as they suggest emailing them but fail to respond. I am currently in the process of reporting them to the regulatory authorities in hopes of having their accounts frozen until they return my money. I urge others who have faced similar issues to report this broker as well.

18 January 2025 Read
hasan

Creating an account was straightforward, the verification process was swift, and the website's design was impressive.

7 January 2025 Read
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